Important — Snapchat

Snapchat My AI: Ongoing Safety Concerns

Snapchat's My AI chatbot continues to raise safety concerns for young users.

Published: 2026-03-10

What Changed

Snapchat's My AI remains available to all users including teens. Testing shows it can sometimes discuss age-inappropriate topics and provide questionable advice when prompted creatively.

What to Review

•Check if your child is using My AI in Snapchat
•Review any conversations with the AI if possible
•Discuss AI chatbot limitations

Parent Actions

1Consider restricting My AI access through Snapchat Family Centre
2Talk to your child about not sharing personal information with AI chatbots
3Explain that AI advice is not always accurate or appropriate

Full app guide

View the complete Snapchat safety guide

This is practical educational content to support families. For case-specific concerns about a child's safety, contact the NSPCC helpline on 0808 800 5000 or your local safeguarding team.

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Last reviewed: 2026-03-30